Updated: July 11, 2023

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Thank you for visiting VideoGamesEtc.com. Please read these Terms of Service and Privacy Policy carefully because they govern your access and use of the site.

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Note: The privacy practices set forth in this privacy policy are for VideoGamesEtc.com only. If you link to other web sites, please review the privacy policies posted at those sites.

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Applicable Law

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By accessing our site, you agree that the laws of your state, without regard to principles of conflict of laws, will govern this Privacy Policy and any dispute of any sort that might arise between you and Video Games Etc.

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Copyright and Trademark Notice

 

All screens appearing on the site including graphics, text, design, buttons, logos, images, and icons, as well as the selection, assembly, and arrangement, are the sole property of Video Games Etc or its suppliers and/or licensors, and are protected by U.S. and international copyright laws. The content on the site is only for the purpose of shopping on the site or placing an order and for no other purpose. Any other use, including modification, reproduction, uploading, posting, transmission, or distribution in any form or by any means without Video Games Etc's prior written permission, is strictly prohibited.

Video Games Etc and videogamesetc.com are trademarks or registered trademarks of Video Games Etc. From time to time, other Video Games Etc trademarks, icons, service marks or trade dress may be displayed and published on the site. In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through the site are trademarks, service marks or trade dress of Video Games Etc in the U.S. and other countries or are the property of their respective owners.

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Errors on the Site

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Prices and availability of products are subject to change without notice. In the event a product price is listed incorrectly due to typographical error or error in pricing information received from our vendors, Video Games Etc shall have the right to refuse any orders placed for any product listed at the incorrect price.

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Pricing errors on the site will not be honored in store.

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What Information Do We Collect?

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We collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example requesting assistance on our Contact page.

 

Cookies and Browser Information

 

Cookies are small files that reside on your computer and allow us to recognize you on your next visit. We use them only to track this information.

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How Is My Information Used?

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Your information is only used for analyzing our site data. We do not sell or redistribute your information to anyone.

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Commitment to Data Security

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Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

 

Privacy Contact Information
 

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By E-Mail: customerservice@videogamesetc.com
Office Hours: Monday – Friday, 9am – 4pm​

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Privacy Policy for Video Games ETC! App

 

Last Updated: July 14, 2025

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Video Games ETC! ("we," "us," or "our") operates the Video Games ETC! mobile application (the "App"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. By using the App, you agree to the terms of this Privacy Policy.

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1. Information We Collect

1.1 Camera Access

• Purpose: The App uses your device's camera to capture images of video games or related items for the purpose of providing trade-in quotes.

• Data Collected: Images or videos captured through the App’s trade-in feature.

• Usage: These images are analyzed to assess the condition and value of items for trade-in quotes. Images are not stored permanently unless necessary for processing your trade-in request.

1.2 Location Data

• Purpose: The App uses your device’s location to identify the Video Games ETC! store closest to you.

• Data Collected: Geolocation data (latitude and longitude) when you enable location services.

• Usage: Location data is used solely to provide you with the nearest store location and related services, such as store hours or contact information.

1.3 Other Information

• Device Information: We may collect information about your device, such as device type, operating system, and unique device identifiers, to ensure compatibility and improve App functionality.

• Usage Data: We may collect data on how you interact with the App, such as pages visited or features used, to improve user experience.

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2. How We Use Your Information

We use the information we collect to:

• Provide trade-in quotes based on images submitted through the App.

• Identify and display the nearest Video Games ETC! store based on your location.

• Improve and optimize the App’s performance and user experience.

• Respond to user inquiries or support requests.

• Comply with legal obligations.

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3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating the App, such as cloud storage or analytics providers. These providers are contractually obligated to protect your data.

• Legal Requirements: We may disclose your information if required by law, such as in response to a court order or subpoena.

• Business Transfers: If Video Games ETC! is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

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4. Data Storage and Security

• Storage: Images submitted for trade-in quotes are stored only as long as necessary to process your request, typically no longer than 30 days. Location data is not stored persistently and is used only during your session.

• Security: We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

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5. Your Choices

• Camera Access: You can deny or revoke camera access through your device settings. Note that this may limit the App’s ability to provide trade-in quotes.

• Location Access: You can deny or revoke location access through your device settings. This may limit the App’s ability to identify the nearest store.

• Usage Data: You may opt out of certain data collection (e.g., analytics) by adjusting your device settings or contacting us.

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6. Children’s Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of the App after such changes constitutes your acceptance of the new policy.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: customerservice@videogamesetc.com

• Office Hours: Monday – Friday, 9am – 4pm